A plumbing care plan is a proactive plumbing maintenance program designed to protect your home or property from costly emergencies. Our plans provide year-round peace of mind through regular inspections, priority service, and exclusive member discounts — helping you prevent problems before they start.

Every plan includes key benefits such as:

• Annual or scheduled plumbing inspections

• Priority response for urgent issues

• 10–20% discounts on all plumbing services

• Waived service call fees

• Complimentary minor repairs and diagnostics (depending on plan)

• Access to exclusive member offers and upgrades

Plan inclusions vary by tier, so check your chosen package for full details.

Plans start from just $49 per month, depending on your service level, home size, and property type. We also offer flexible packages for landlords, strata managers, and commercial properties.

Yes. You can cancel whenever you like — no lock-in contracts.

• Monthly plans end at the close of the current billing cycle.

• Annual plans may be eligible for a partial refund based on usage and terms.

Your comprehensive PipeSafe Annual Inspection covers:

• Leak and corrosion checks on visible pipework

• Water pressure and drainage flow testing

• Hot water system inspection

• Tap, toilet, and valve assessments

• Early detection of potential issues

After every visit, you’ll receive a detailed condition report with recommendations.

Yes — Care plan members receive priority service during emergencies.
While repair costs may apply depending on the issue, members enjoy faster response times, reduced fees, and no call-out charges on qualifying plans.

PipeSafe currently operates across Melbourne.
Use our online service area checker at sign-up or contact our support team to confirm availability in your region.

Absolutely. You can upgrade, downgrade, or switch plans anytime as your needs change. Just contact our support team — we’ll handle the rest.

Yes. Every PipeSafe technician is fully licensed, insured, and professionally vetted, ensuring safe, high-quality workmanship and consistent service standards.

Booking is simple:

1. Log in to your account on our website, or

2. Use the PipeSafe mobile app (if available), or

3. Call our scheduling hotline.

You’ll receive instant confirmation and friendly appointment reminders.

No, services such as inspections and discounts must be used within the active billing period. To get the best value, we recommend booking regular maintenance early in your cycle.

Yes — PipeSafe offers multi-property and commercial plans tailored for landlords, strata managers, and property management groups. Contact us to create a custom maintenance package that fits your portfolio.